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Meeting Your Pet Sitter . . . What You Need To Know

If you have never had a pet sitter before have no fears! We love to meet our new Spoiled Paws kids! Here are a few things to have prepared when your pet sitter comes to your home:

Please have 2 sets of keys made. We keep a permanent set in our office and another goes with the sitter. If for some reason the sitter is locked out (doors can be tricky!) we will always have a spare and rest assured your pet will always be taken care of. If you are not able to make a additional key, a $5 fee will be charged to have one made.

We do not accept garage door openers as a permanent access into home. Our number one priority is your animal. Garage doors do not work in the event of a power loss and therefore we will happily go through garages but will also need a key to the house.

We do not job share. We must be the only care takers for your pet while you are away. Please do not ask friends/neighbors/co-workers to come into your home to care for your pets while you are away. Our insurance does cover others in the house and we will not accept the assignment. We must come to your house at least twice a day for dogs and once a day for cats.

Please make sure all front porch lights are in good working condition. It is unsafe for us to come to a dark front door or inside. Adequate lighting is a crime deterrent for you and safety for us.

Lights will be left on outside and inside for the sitters safety. Please make sure that all front porch and entry way lights are working.

We will need important phone numbers so please have your address book handy.

If you have an alarm, please have a code ready to test and use when we are at the house.

If you have a dog that we cannot touch on the consultation we will require a re-visit when the owner is not home. If we cannot touch your dog and if they become ill there is no way to get them proper veterinarian attention. If you have a dog that is aggressive toward people and does not like people in the home then the best possible place for them is a boarding facility. We do not care for dogs who are aggressive toward humans. Likewise, we also do not care for cats who attack unknown people in the home. Again, the best place for these animals is in a boarding situation or with someone they know.

Sitters will double check to make sure all doors are locked upon departure. All doors (including garage door) will be locked. If you do not want these doors to be locked please request such in writing.

Payment for your pet sitting visits are due at the time of the consultation. If you are requesting dates over a holiday we require payment at the time of the consultation that is not refundable. Holidays are our busiest times of the year and we do not overbook and turn away clients when we have reached capacity.

There are no refunds for early returns. Spoiled Paws does not over book clients. We give each individual client their own time slot. We turn down potential clients that could have filled your slot.

Dogs kept in crates MUST be visited 3x per day. No exceptions!

We will water up to 5 indoor plants complementary. All outdoor and additional indoor plants are charged $3 extra per day.

Relax. Your pet is in the best hands while you are away!